Windows Operating Systems
The OIT has completed testing of Windows 10. The following information identifies the issues and improvements found with this version of the operating system. Most new hardware from retail stores will come with Windows 10 installed. In general, the recommendation for Faculty and Staff Systems is to continue using Windows 7 if any of the issues listed below are applicable.
Windows 10 Issues of Note
- The new browser that is part of Windows 10, Microsoft Edge, does not support extensions or small browser add-on apps. This includes Java. Any application that requires a Java extension will not function in Microsoft Edge, including the Web-based VPN (vpnaccess.nd.edu), and Banner.
- The Cisco VPN IPsec Client for standard and special groups will only run if non-licensed software (i.e. Sonicwall 64-bit VPN) is installed first.
- If the Cisco AnyConnect Secure Mobility Client is installed on a Windows 8/8.1 machine, and then the Machine is updated to Windows 10, the Network Configuration will break. A rollback to the previous version of Windows to uninstall the client is currently the only solution.
- There have been reports of AutoCad not launching
- Deep Freeze enterprise is not officially supported on Windows 10, and therefore not guaranteed to function properly
- Certain Adobe Creative Cloud products, namely InDesign and InCopy, will run, however there will be an error message saying “Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from www.adobe.com/go/adobecreativecloudapp.”
- Legal Files (mso add-in) partially works, but not entirely. The MSO Add-in fails to register.
Windows 8.1 Update 1 Support
Last Updated: November 7, 2014
The OIT has completed testing of Windows 8.1 Update 1. The following information identifies the issues and improvements found with this version of the operating system. Most new hardware from retail stores will come with 8.1 Update 1 installed. In general, the recommendation for Faculty and Staff systems is to continue using Windows 7 at this time.
8.1 Update 1 Issues of Note
- Cisco NAC Manager network authentication in Internet Explorer failed testing due to compatibility issues with Java. To authenticate the device on the wired network, you will need to download the Cisco NAC Agent from the OIT Software Downloads page. If you continue to have issues, contact the Help Desk at 574-631-8111.
- Java-based applications are not compatible with the Modern UI Internet Explorer. This affects the Cisco NAC Manager, Banner INB and many others applications. To launch these applications, launch a java-enabled browser from the desktop environment.
- Windows 8 Mail does not support POP connections. For full email functionality, it is recommended to connect to your email by going to gmail.nd.edu through a Google Chrome browser.
- Architecture and AutoCAD are not supported on the Windows 8.1 Update 1 platform based on information from the manufacturer. If you need to use these programs on a University-owned device, please contact the Help Desk at 574-631-8111 or your departmental IT support team.
Improvements & New Features
- Windows Defender comes with Windows 8.1 Update 1 by default. This differs from Windows 7 because the program is an integrated version of Microsoft Security Essentials. As a result, there is not a need to install another active-scanning antivirus program on the system. If you opt to install a different antivirus program, you will need to disable Windows Defender to ensure optimal functionality of your computer.
- Optimized for a touch-screen or tablet environment.
- Windows 8.1 Update 1 systems have faster load times than previous versions of Windows.
The OIT supports Windows 7 Enterprise, Ultimate and Professional Editions for faculty, staff, and students.
Suggestions Regarding Windows 7
- Some applications do not support using the 64-bit version of the OS. Check with the product vendors for the applications and devices you use to verify they will work with either the 32-bit or 64-bit versions.
- Some legacy peripheral devices (printers, scanners, instrumentation, etc.) may not be compatible with Windows 7. Check with the product vendor for the specific models you depend on. You might also find Microsoft's Compatibility Center helpful.
If you have other questions, please contact your departmental IT support staff or the OIT Help Desk at email@example.com or (574) 631-8111.
How do I determine which version of Windows 7 is currently installed on my computer?
- Press the CTRL + ALT + Delete keys.
- The version installed is indicated at the bottom of the screen.
- Click Cancel to return to the previous screen.
Where can I find more information about Windows 7?
Contact your departmental IT staff for additional information, or the OIT Help Desk at (574) 631-8111. In addition, Microsoft has published a wealth of information, tutorials and hosted discussion groups. Some useful links include:
BitLocker is a full-disk encryption software that is used in conjunction with (and comes standard in some versions) Windows. This software can encrypt entire volumes and is often employed in laptops as well as home-use desktops owned by the campus.
Additional information for IT staff can be found on the Bitlocker Tips page.
Microsoft, Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
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