OIT Tip of the Week

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Need Computer Repair? Or a Rental?

The ND Computer Service Center can help. Located at 102 IT Center, it offers convenient, affordable computer repair service and rentals. You can get vendor-authorized warranty repair work on Apple, Dell and Lenovo computers. They also provide non-warranty service work on other computer brands and most HP printers. Plus, you can rent a computer while yours is being serviced or if you are traveling overseas. For additional information, go to: http://oit.nd.edu/computer-service-center

OIT Phish Bowl Reminder

Recent phishing emails that have shown up in the Inboxes of faculty, staff and students have resulted in some compromised ND email accounts. You can see these phishing messages displayed on the new Phish Bowl web page. They have been reported to the OIT and are confirmed as phishing email. Go to: oit.nd.edu/phish-bowl/

Has Your Account Been Compromised?

n recent weeks, the Office of Information Technologies (OIT) has received an increased number of reports of compromised Notre Dame accounts. Plus, the hackers have taken steps to avoid detection.

If a hacker gains access to your account, he/she has access to your ND email, all of your ND files, and can access all of the ND services that you can, such as insideND, Box, Google, TravelND, etc.

See the attachment for triggers and what to do if you suspect problems.

Don't Be Fooled By Phishing Scams

Despite our best efforts, our digital lives make us easy targets for cyber criminals. Phishing scams are the most common forms of attempted identity theft, and continue to show up in ND email boxes. Never click on links sent in unsolicited emails and instant messages. See how you can improve your phishing awareness and protect your computer. For information, go to: http://oithelp.nd.edu/email-and-calendaring/phishing/

New IT Newsletter Now Available

IT Matters is the new weekly IT newsletter that is now available to campus. This concise, easy-to-read format includes information about new products, product features, and IT service maintenance in advance. If you are interested in subscribing to the IT Matters newsletter, go to: oit.nd.edu/technology-newsletter/.

Receive IT Service Status Information "Your Way"

Do you want to be one of the first to receive notifications about IT service status? If so, the OIT shares IT service status information using a variety of tools:

  • A subscription portal that allows you to receive messages by email, text messaging, or both. To subscribe, visit http://ndoit.bbcportal.com. You will need to create your own account because the service does not currently use your Notre Dame NetID and password.
  • Twitter: Follow @OITatND or visit twitter.com/OITatND
  • Facebook: Go to www.facebook.com/oithelpdesk
  • Google+: Follow Notre Dame OIT

On the OIT web site at oit.nd.edu, the status of the five major IT services for campus are tracked on the dashboard using a graphic green, yellow, red indicator to easily see the status of these services.

Publish Your Documents to the Web

In Google Docs, Sheets, Slides, or Drawings, if you want to make your document accessible for a large audience to see, publish the file as a web page. Once that file is published, you will receive a URL that can be sent to whomever you choose or embedded into a website. For details, click here.

ND Discount on Adobe Creative Cloud

Adobe Creative Cloud is available to faculty and staff at a substantial savings for personal use. You can purchase an Adobe Creative Cloud subscription for an annual cost of only $9.75 per year--a significant discount off the standard retail price. This subscription can be installed on up to two personally-owned computers, and can only be used for work for Notre Dame or for personal, non-commercial purposes. To order the Adobe Creative Cloud subscription for personal use, click here.

Add Your Own Profile Picture

You can add a picture of yourself that will appear in a message or chat you send to anyone in Gmail. You can find instructions to add your profile picture here.

Traveling Safe with Technology Overseas

If you have plans to travel overseas for University business, be sure to follow the guidelines established in the new IT Security for International Travel Standard. For information about this standard, as well as helpful tips on how to keep University data and your mobile devices safe during your trip, click here.

Google Calendar for iPhone Has New Options

It has new view options and lets you attach documents from Drive. Download it today from this link.

Learn at Your Convenience with lynda.com Online Tutorials

Have training budget left to spend? Have training goals for the summer? You can purchase an online training license through lynda.com. Brush up database skills with courses on Microsoft Access or Adobe FileMaker Pro. Learn how to migrate from Office 2010 to Google Apps. Learn how to use LinkedIn and FaceBook for your office. Licenses are for individuals only and come with access to exercise files. A one-year license is $200; a one-month license is $20. For more information, contact training@nd.edu or call 1-7227.

New Chrome Extension Now Available

A new Chrome extension has recently been approved. Tab Wrangler is a convenient extension that automatically closes tabs you haven't used in a while. You can even set how long tabs remain open and a minimum number of tabs.  To install Tab Wrangler, click here.

Use ND-Secure for Mobile Devices

When accessing the ND wireless network with a mobile device, faculty, staff and students should use ND-Secure. It is a secure network that allows access to University IT resources. ND-Guest is a wireless network provided as a convenience for University guests and visitors, and may not allow access to these resources. For details, go to: http://oithelp.nd.edu/networking/

Gmail Tip: Keep Your Inbox Tidy

How many emails do you have in your Gmail Inbox? Hundreds? Thousands? Gmail offers several features that can help you keep your Inbox tidy. You can choose to:

  1. Archive your mail
  2. Simulate reply/forward markers with automatic labels
  3. Use conversation view as a visual cue

You can find additional information about these and other features, and instructions on how to set them up here.

Preparing for Windows 10 at Notre Dame

Microsoft expects to release their newest operating system, Windows 10, on July 29. A free upgrade to Microsoft Windows 10 may appear as pop-up on some Windows 7 machines over the next several weeks. The Office of Information Technologies (OIT) recommends that you DO NOT ACCEPT the Windows 10 update at this time. The team needs to review and test it for compatibility with campus resources including email, file storage and other IT services.

The OIT will send a message when Windows 10 is approved for use on campus.

Calendar TIp in Chrome

Do you ever get an email with a date and time for an event and wish there were an easy way to put it on your calendar?  There is!

In Chrome, all you have to do is click on the time and you will get an option to add the event to your calendar. Another click to save an you are done! For more helpful Calendar tips, go to: http://gappstips.com/google-apps/google-calendar/

Need IT Help? Contact the OIT Help Desk

When you need IT help, the OIT Help Desk is just a call or email away. Located at 128 DeBartolo Hall, the support staff is ready and able to help ND faculty, staff and students with supported systems, applications and software. You can visit the office in person, call, email or chat online. For contact information and hours, go to: http://oithelp.nd.edu/help-desk/#contact

You can also follow the OIT Help Desk on Facebook, Twitter and Google+. Details at: http://oithelp.nd.edu/help-desk/#follow

Keep Track of Your Passwords Easily

Do you have trouble remembering the different passwords for all of your accounts? Password Safe is approved for University use, and will help you keep track of all of your passwords. For more information, go to: http://sourceforge.net/projects/passwordsafe/

New Chrome Extensions Available

You can take advantage of two new approved Chrome extensions. Grammarly is a service that checks your spelling and grammar as you type. Just download the Chrome extension and create an account to get started at: https://chrome.google.com/webstore/detail/grammarly-spell-checker-g/kbfnbcaeplbcioakkpcpgfkobkghlhen

You can learn keyboard shortcuts in Gmail with KeyRocket for Gmail. As you work, you will get helpful tooltips to navigate Gmail much faster. Learning Gmail shortcuts will dramatically improve your speed and efficiency. You can download the extension at: https://chrome.google.com/webstore/detail/keyrocket-for-gmail/dmocchgkijnbjdjkmlglaemjhhdiobbp

Click here for a handy complete guide which includes how to get started all the way to advanced tricks.

Password Troubles?

Don't lock yourself out of your email account if you forget your password. Just subscribe to the Forgotten Password Service. Choose your answers to a series of three questions, and you'll be able to reset yourself quickly and easily if you ever forget it. Details at: https://accounts.nd.edu/passwordenroll

The password for your Notre Dame NetID is only current for up to six months. If your password expires, you can still use that password to set a new one for up to six months after the expiration date. To change your password, go to: https://accounts.nd.edu/password

Additional information about passwords is available at: oithelp.nd.edu/netid-and-passwords/#password

Stay In Touch With Google Hangouts

Google Hangouts is a convenient way to stay in touch with colleagues, family and friends. If you are traveling this summer and want to stay in touch with your colleagues, or just want to avoid walking across campus in the heat, try Google Hangouts! It's a real timesaver!

Click here for a handy complete guide which includes how to get started all the way to advanced tricks.

Don't Be Fooled By Phishing Scams

Despite our best efforts, our digital lives make us easy targets for cyber criminals. Phishing scams are the most common forms of attempted identity theft, and continue to show up in ND email boxes. Never click on links sent in unsolicited emails and instant messages. See how you can improve your phishing awareness and protect your computer. For information, go to: oithelp.nd.edu/email-and-calendaring/phishing/.

Don't Forget to Set “Away from the Office” Reminders During Summer Vacation

Before you leave for a summer vacation, don't forget to set up a new voicemail message and automatic reply on your ND email. It's easy to customize your messages to remind those who try to contact you while you're gone.

Instructions to set up your voicemail greeting is available here.
Instructions to set up your automatic reply in your Gmail account is available here.

New Computers in Classrooms and Labs for Fall

Over the summer, the OIT will replace existing personal computers in the general purpose classroom lecterns, as well as new computers in computer classrooms and labs. Though the overall operation of the computers will remain the same, they will provide faster performance for instructors.

New Google Mail Merge Add-On

Due to the popularity of the "Yet Another Mail Merge" add-on for Google Sheets, it has been installed for all users. For more information, click here.
You can also sign up for a Mail Merge training class at: oit.nd.edu/training-classes/.

Computer and Mobile Device Security Tips

Is your computer or mobile device and the data on it secure? Doing so means using proper tools and practicing good security habits. Find out more about these valuable tools and practices here.

Quick Tip for Consistent Gmail Format

Having trouble getting your formatting consistent after pasting content into Gmail?  Find yourself pasting into notepad just to remove formatting? You can remove formatting of the content you are pasting by holding shift when you paste with CTRL + V.

VoIP Phone System Changes

The recent upgrade to the VoIP phone system has resulted in changes to some of its services, such as phone.nd.edu or Jabber. Your desk phone will continue to function as it did before the upgrade. A list of VoIP system changes can be found here.

Google+ Photos Now Available In Google Drive

Google has announced an update for its Google+ service. Photos and videos previously stored in Google+ will now be available in Google Drive.  For additional information, click here.

Box Updates Document Preview Screen

Box will update the document preview screen sometime this month. Details on this change is available at: https://cloud.app.box.com/s/o602hffmi6ar2vvinrxsxsz7urcb3srt

40+ Google Docs Tips to Become a Power User

Do you want to know more great features you can use in Google Docs? If so, you can find great tips and suggestions on becoming more proficient at the Google Docs editor. From keyboard shortcuts to formatting tricks, you'll be certain to learn something new. Go to: https://zapier.com/blog/google-docs-tips/

Work Securely Off Campus with VPN

If you are working from home or any other off-campus location, use the VPN (Virtual Private Network) gateway to access the ND network. It provides secure access to campus IT services. For information, go to: oithelp.nd.edu/networking/vpn/

Add Your Picture to Your Gmail Account Profile

Others can see your picture and confirm they have the right person when they want to send you an email or chat.

To add your picture to your profile, follow the instructions found here.

Standardized Digital Sign System Now Available

In an effort to coordinate digital sign efforts on campus, a new set of standards and guidelines has been developed, and are now in effect.

The digital sign packages are cost effective, easy to use and are compatible with the ND system. The sign owner controls the content and you will automatically receive campus emergency information.

If your department already has a digital sign that is not compatible with the ND system, details to convert your existing digital sign and purchase a system is available here.

Free Web-Based Tool for Diagrams, Flowcharts and Mock-ups

A new Google add-on is now available to help you create diagrams, flowcharts and mock-ups. LucidChart is free and offers many features including:

  • Completely web-based -- nothing to install
  • Collaborate in real-time on a chart or diagram
  • Import and export Microsoft Visio documents
  • Connect using your Google Apps account
  • Embed or publish your documents on the web or in Google Docs

Get started at https://www.lucidchart.com/documents or install the Google Add-On at this link.

New Module Added to ND Mobile App

Transit is the latest module to be added to the ND mobile app. Now, you can request rides from NDSP's O'SNAP ride service with your mobile device. The module presents the campus shuttle schedule in a concise, easy-to-read format viewable by pick-up location. It also provides links to information on TRANSPO and Coach USA bus services.

The ND mobile app is available from the iOS App Store and Android's Google Play Store, as well as at https://m.nd.edu/notredame/ for all devices.

Google Calendar App for iOS Now Available

Google recently released the Google Calendar for iPhone to the App Store. This free app provides native Google Calendar functionality for iPhones. Though it is not yet available on the iPad, you can use the iPhone version.

The Office of Information Technologies (OIT) engineering team continues to test the app and document issues. You can download the app here.

Open the attachment for hints and details.

Software Available to ND Community

Notre Dame makes many software titles available to faculty, staff and students free of charge or at a substantial savings. You can view the list of available software at: https://oit.nd.edu/software-downloads/

Many of the downloads are password protected and blocked to networks outside of Notre Dame to enforce licensing agreements. Remember: Downloading software from a wired connection is faster!

Which Collaboration Tool is Right for You?

The best choice depends on your specific needs and preferences. Just answer four easy questions here, and you'll see a handy quick reference guide to help you choose the right one.

Online Software Training

Want to learn software that OIT does not teach? Lynda.com may be the answer--offering thousands of online courses in topics from Adobe Illustrator to Ruby on Rails. To obtain a license that includes special ND pricing of $20 for a month-long premium individual license or $200 for a year-long premium individual license, contact OIT Training and Transitions at 631-7227 or training@nd.edu. Additional information available here.

Document Navigation Made Easy with a Table of Contents

If you use Google Docs, you can insert a Table of Contents to make navigating your document much easier.

At the top of your document, select "Insert" and then choose "Table of Contents." When you are writing your document, choose heading styles (Heading 1, Heading 2, Heading 3) in the editor bar. When you refresh the table of contents, you will see your headers highlighted.

Simply click on the header to move quickly to the appropriate section.  For more information, open this article.

OIT Help Desk at Your Service

Need computer or IT help? Representatives are available to answer your questions via chat at help.nd.edu, phone at 631-8111, email at oithelp@nd.edu or in person at 128 DeBartolo Hall.
For additional details about Help Desk hours, as well as computer operating systems, desktop applications and OIT services the Help Desk supports, go to: oithelp.nd.edu/help-desk/

Video Chat with Google Hangouts

Did you know that Google Hangouts allows you to video chat on your computer and mobile device?  For information, click here.

Learn how to get started on your computer.

Plus, you can download the app and start video chatting on your phone here.

National Data Privacy Month Tip

Privacy is everyone's business. Expect it. Respect it. Protect it. Here is an additional tip to help you keep your data safe:

Treat your phone like a computer. Smartphones have access to your email, address book and other sensitive data, yet rarely have any type of privacy control. Protect your phone with a password or PIN in case the device is lost or stolen. To avoid being compromised, only install applications from established vendors. For added security, you can install anti-malware software. For additional information, click here.

National Data Privacy Month Tip:

Privacy is everyone's business. Expect it. Respect it. Protect it. Here is an additional tip to help you keep your data safe:

Beware of free or open Wi-Fi connections at cafes and hotels. Though they are convenient for visitors, they are a gold mine for data and identify thieves. Any time you connect to the Internet using unprotected Wi-Fi, anyone on that network can see your data. If you must connect to open Wi-Fi, avoid conducting sensitive personal business such as online banking. When in public places off-campus, only login to sites using https or consider using a VPN if you travel.

Ad Blocker App Approved for ND Use

Adblock Plus has been approved for use at ND. This convenient tool blocks annoying ads unless you tell it to block all ads in the settings. It works across most browsers.

After installation, you will be prompted to choose if you want to block malware domains, remove social media buttons, and/or disable tracking. Remember, you need to install this app in each browser you use because it is a browser extension, not an add-on app.

For a full list of approved apps and extensions, click here.

Celebrate National Data Privacy Month

Privacy is everyone's business. Expect it. Respect it. Protect it. Here are some tips to help keep your data safe:

  • Be aware of what you are sharing online. Remember when you share a post, picture or video online, you may also be revealing information about others. Be thoughtful when and how you share information about your family and friends.
  • Think before you act. Be wary of any communication that wants you to act immediately, asks for personal information and offers something that sounds too good to be true--because it probably is!

For additional information on staying safe online, click here.

Working Offline with Google Drive

How can you work with your Drive files offline, and have them automatically updated when you get back online? It's easy. Just set up your mobile device or computer by following these four simple steps.

  • To set up your mobile device, click here.
  • To set up your computer, click here.

Computer Service Center at Your Service

The ND Computer Service Center offers convenient computer repair services for personally-owned devices at an economical price. The professional staff provides vendor-authorized warranty repair work on Apple, Dell and Lenovo computers. They can also provide non-warranty service work on other computer brands and most HP printers. You can also rent a computer while yours is being serviced. Click here for additional information.

Google: Did You Know...

When setting up a meeting in Google Calendar, you can set up the ability for your invitees to:

  1. Add comments or links to the description of the event
  2. Add rooms or other resources
  3. Invite others to the meeting

Just check the "Guests can modify event" box under the Guest List. For additional information on Calendar, click here.

If you want to receive more helpful tips, tricks and updates on Gmail, Google Calendar and other Google features, sign up for the monthly Google newsletter here.

Receive IT Service Status Information "Your Way"

Do you want to be one of the first to receive notifications about IT service status? If so, the OIT shares IT service status information using a variety of tools:

  • A subscription portal that allows you to receive messages by email, text messaging, or both. To subscribe, visit http://ndoit.bbcportal.com. You will need to create your own account because the service does not currently use your Notre Dame NetID and password.
  • Twitter: Follow @OITatND or visit http://twitter.com/OITatND
  • Facebook: Go to https://www.facebook.com/oithelpdesk
  • Google+: Follow Notre Dame OIT
  • On the OIT web site at http://oit.nd.edu, the status of the 5 major IT services for campus are tracked on the dashboard using a graphic green, yellow, red indicator.

Open Google Contacts with the Apps Grid

If you look at your Google Contacts list several times a day, instead of going back-and-forth between your Gmail and Contacts, use the Apps Grid in the upper-right corner of the Gmail page to open Contacts in a separate browser tab. This way, one tab has Gmail and another tab has Contacts. Using the Apps Grid, you can also open browser tabs for Google Calendar, Google Drive, and other Google Apps you use frequently.  For other tips and information about Google, visit http://oithelp.nd.edu/google.

Away from Office Message for Phone and Email During Break

Don't forget to set up a new voicemail message and automatic reply on your ND email. It's easy to customize your messages to remind those who try to contact you over the holiday break that you are away from the office.

  • Click here for instructions to set up your voicemail greeting.
  • Click here for instructions to set up your automatic reply in your Gmail account.

Download the 2015 University Calendar

Why not download the 2015 University calendar before you leave for Christmas break? By doing so, you'll have official University holidays, key academic dates and other special University days. --You can add the 2015 University Administrative Calendar to Google by visiting this link.

  • Manual instructions for adding the calendar can be found here.

Managing Calendar Resources

  • Many departments have calendars for shared resources such as conference rooms, equipment, and even smart cars! There is a new guide that can help you efficiently manage your departmental resources in Google Calendar. Access this guide here.
  • If you directly manage calendars of other people, there is a Google Calendar guide to help you. In this guide, you will learn about setting up delegated Google calendars, common Google Calendar tasks, tips and tricks to improve efficiency, and recommended Google Calendar Labs for administrative assistants.

Google Tip of the Week - Subscribe!

Subscribe to the Google at ND monthly newsletter to learn about new features, tips, and other announcements.

Use Google Drive right from Your Computer

Take advantage of your unlimited Google Drive storage by installing Google Drive on your computer. Files will sync between your computer and Google -- any change you make in one place will update in the other. Better yet, you’ll have access to your files from anywhere -- even from your mobile device!

Download and install Google Drive.

Learn more about Google Drive on your computer here.

Mac OS X 10.10 (Yosemite) Now Supported at ND

Office of Information Technologies (OIT) support engineers completed their testing of Apple’s OS X 10.10 (Yosemite), and is now supported. It will work with most ND services.

All new Apple computers will come with OS X 10.10. For additional details on the issues and improvements with this operating system, click here.

Too Many Gmail Labels?

Choose which labels appear in your list on the left. Go to Gmail Settings > Labels. In the "Show in label list" column, click the "show" or "hide" link next to each label to choose whether it will be shown in the left panel of your Gmail pages. You can also set labels to appear only when they contain unread messages (otherwise, they will be hidden).
You can also trick Gmail into reordering your labels by putting a period before labels you want at the top - such as .Projects or .Kudos.

Move your email signature

Do you want your email signature at the end of your reply, instead of the bottom of a message chain? Look to your Gmail > Settings > Signature and check the box at the bottom: Insert this signature before quoted text in replies and remove the "--" line that precedes it.

Do you want to know more about Google? Subscribe to the Google at ND monthly newsletter to learn about new features, tips, and other announcements.

Do You Haev Spelling Erors?

Gmail may not have spell check, but it does have an option to check the spelling in your email. Just click the down arrow in the bottom corner of the box in which you compose your email, and select Check spelling before you send.

Remember: though Gmail doesn’t automatically check your spelling, your browser may already be doing so. For example, Google Chrome shows you misspelled words by underlining them in red.  Learn more about spell check here

Sending Email to the Right Person

There are many individuals with similar names and email addresses at ND. As a result, you may accidentally choose the wrong person when sending an email. The unintended recipient may reply to you stating, “I don’t think this was for me.” Or he/she might forward the email to the correct person. But oftentimes, it will simply be deleted.

To help minimize or prevent this issue from recurring:

  • If your email address if often mixed up with someone else, add a photo to your Gmail profile (Settings > My Picture). When an individual enters the desired name in the Compose window or looks in Contacts, the person’s picture will also appear and may help to ensure he/she has selected the correct person.
  • If you sent an email to the wrong address, update your personal contacts and remove the bad address.  Otherwise you may inadvertently use it again the next time.

These simple steps can help you correct any future email issues. For details, click here.

Gmail Quick Tips

  • Help people find your email address by setting your Gmail profile photo. Upload your photo under Settings > My picture.
  • Refine and narrow your Gmail search by adding multiple search terms: office@nd.edu "green car" has:attachment
  • Want a bigger email window? Want to edit in a completely different window or tab? Learn about the different Compose window options here.

National Cyber Security Awareness Month Tip: Stay Secure with Antivirus

You can keep your personally-owned computer secure by installing antivirus software and keeping it current. Notre Dame offers free antivirus to faculty, staff and students: Sophos Antivirus for Macintosh or Microsoft Security Essentials for for Windows systems. All University-owned systems will have Microsoft System Center Endpoint Protection antivirus software. For additional information, click here.

Google Search Tip

Google integrated their outstanding search capability into Gmail. All you need to do is type your search criteria in the search box, and it will find all messages that match this criteria. But remember, you must enter the search criteria completely. Entering a partial name will not give you the results you expect. There are no wildcards.  Special search terms are available that can help you narrow down the field of messages. Details are available here.

Gmail Tip: Working with Conversations

Gmail offers a feature called conversation view that automatically groups your messages together by subject line. By grouping messages this way, you can follow multiple messages in the same conversation in one convenient view. This includes collapsing messages you've already read, hiding the redundant quoted message content, and even allowing you to mute or archive entire conversations with one action.

Though it can be confusing at first, here are some helpful tips to help you set up and use conversation view, such as: Who is on the message? How can you tell what are they seeing when you forward the message? Can you delete or print just one message instead of the entire thread? Tips are located here.

Box Sync Upgrade Now Available

The Office of Information Technologies (OIT) product management team for Box announces that you can now upgrade to Box Sync 4.0 upgrade. Box Sync allows you to keep copies of your files on your computer and synchronize them with the Box web site. Box Sync 4 enhancements include:

  • Sync and unsync any folder, including subfolders
  • Share files quickly with a simple right-click from your desktop files or folders
  • Drag and drop files directly to your Box Sync folder--no need to create folders first
  • No file limit--you can sync more than 100,000 files
  • Automatic updates for future versions of Box Sync You can find Box Sync 4 installation instructions here.

If you have additional questions, please contact the OIT Help Desk

National Cyber Security Month Tip: Keep Your Passwords Safe

Can't remember the passwords for all of your different accounts? Use a password storage tool like Password Safe. You have easy access to all of your passwords in one simple location, and it's safe! This tool is also University approved. For more information, go to: http://sourceforge.net/projects/passwordsafe/

Use the Forgotten Password Service to make sure you don't forget the password to your NetID. Just select from a list of questions and provide answers that are unique to you. Subscribe to this service at: https://accounts.nd.edu/passwordenroll

Google Tip: Creating Appointment Slots for Students and Others

If you are using Google Calendar to create appointment slots for students or others, here is a tip to make sure the person shows up for the appointment at the correct time. Once you set your appointment slots, inform those who will be making appointments with you to make sure the time zone on their computer is set to the time zone they are in. If the computer is not set to the correct time zone, the person making the appointment may show up at the wrong time--either early or late--because Google Calendar will use the time zone on the computer as reference. Those making the appointment from their phone may not have this issue if the phone automatically switches to the time zone in which it is located. For additional information, click here.

Which WiFi Should I Use?

There are several Wi-Fi networks on campus. Be sure your phone, laptop or tablet is connected to the correct network:

  • ND-Secure: A secure wireless network providing faculty, staff and students access to all your ND services and resources. To connect to ND-Secure, go to: http://connect.nd.edu.
  • Eduroam: A network for those from other member universities of the eduroam consortium that can be used with a person's own user name and password while visiting ND. Additional information available at: http://oithelp.nd.edu/networking/wireless/#eduroam
  • ND-Guest: A non-secure network for visitors to campus to use while at ND.

Boomerang Now Available for Gmail and Google Calendar

  • With Boomerang for Gmail, you can write an email now and schedule it to be sent automatically at the perfect time. Just write the messages as you normally would, then click the Send Later button. You can also have Boomerang "snooze" messages to remind you when it's more convenient for you. It is a limited free option, with premium plans available.
  • Boomerang for Calendar lives where your schedule does -- inside your email. It's right there to help you, with the AI automatically noting your free/busy status when an invitation comes in. It is a free option.

Sending Email from Word and Excel

Do you miss sending email directly from Word, Excel, or Reader? Now you can!

This tool tells your Windows programs to use Gmail for emails from local programs.. Download the approved software and run the installer.  For step by step installation and use instructions, go here.

To email a document using gmail:

  • Microsoft Office 2013: File-> Share -> Email -> Send as attachment
  • Microsoft Office 2010 or older: File-> Send To -> Mail Recipient (as attachment)
  • Open Office: File -> Send -> Document as email
  • Adobe Acrobat Reader: File -> Attach to email

Password Issues?

The password for your Notre Dame NetID is only current for up to six months. If your password expires, you can still use that password to set a new one for up to six months after the expiration date. For details, click here.

When changing your password, enroll in the Forgotten Password service and avoid a trip to the OIT Help Desk to have your password reset. Simply provide answers to three questions that you know (but others won’t), and you can reset your own password online if you ever forget or lose it. For details, click here.

Google Tip: Open Email Links in Gmail

Do you need to open a lot of email links, but find that they still go to Outlook? You can set your browser to open all email links in Gmail by following these instructions:  oithelp.nd.edu/emaillinks

What's New in Printing at ND

Download New Print Drivers: If you wish to print to any PrintND printer, you will need to download the new print drivers for your computer. You can access the new print drivers at http://oithelp.nd.edu/print/printnd/. Computers in OIT labs have already been updated. This change does not affect printing from your mobile device (e.g., tablet, smartphone).

New Print Quota System: Student print quota is charged in points instead of dollars. Click here for details on student print quota and print charges.

Mobile Printing Now Available: Print to any PrintND printer from your mobile device. Go to: http://print.nd.edu

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