- Wireless Network Comparison
- Troubleshooting Tips
- Manually Configure Mobile Devices
|Can print to campus printers||Y||Y||N|
|Can connect to ND specific roles and services||Y||Y||N¹|
|Can encrypt network traffic for security||Y||Y||N|
|Can automatically connect to the secure network at other, non-ND institutions||N||Y²||N|
¹ ND-Guest can connect to some roles and services while on the ND VPN
² eduroam can connect to the secure, world-wide roaming access service developed for the international research and education community.
Please note: The OIT does not support the setup and configuration of wireless printers. If you have a wireless printer, please directly connect to your printer via a cable to get the best reliability.
ND-Secure is a secure wireless network providing access to campus resources for all users with valid NetIDs and passwords. Only 802.1X-capable devices will work on ND-Secure. Use this network for all official University business when you are on a campus wireless connection. Windows XP/Vista, Mac OS 10.4+, and recent versions of Linux/Unix should all work on this network. Most mobile devices with WiFi will also work.
To connect your device to the ND-Secure network, first connect to another existing wireless network such as ND-Guest or any other network, then simply go to connect.nd.edu and follow the instructions to configure your device for the secure network.
If you have problems connecting your device to the ND-Secure network even after using the service at connect.nd.edu, below are some of the most common solutions:
- Remove or forget the ND-Secure connection on your device. Then return to connect.nd.edu and try again.
- Power off the device, and when you turn it back on try again.
- If your laptop has a new version of an operating system, (particularly those that are still beta) the connect.nd.edu may not yet support that OS. You will need to configure it for the network manually following instructions for the OS and hardware.
If you continue to have problems contact the OIT Help Desk.
The easiest way to connect most mobile devices is to visit connect.nd.edu. If you experience problems, you can follow these instructions for your specific device to configure it manually:
The University of Notre Dame is part of the eduroam consortium. This service enables members of the Notre Dame community who visit another institution that uses eduroam to automatically use WiFi at that location based on their ND credentials. Similarly, visitors from institutions that participate in eduroam can use guest wireless access at Notre Dame using their home institution account information without the need for an ND sponsor and creation of a guest account.
This new service will be especially useful to those who visit and collaborate with other institutions that also use the eduroam service. We anticipate that use of this service at other colleges and universities will quickly grow. Eduroam maintains a list of who is currently part of this consortium which you may find useful in travel planning.
You can select eduroam from the available WiFi choices on your device. Additionally, the connect.nd.edu utility was updated on June 11, 2012 to add the configuration for eduroam. If you've run the utility previously, you'll need to do so again to ensure the latest is applied to your device.
Visit the eduroam.org site for additional information.
If your device is already connected to a wireless network (such as ND-Guest or any other network) and want to connect to the eduroam wireless network, simply go to connect.nd.edu and follow the instructions to configure your device for the secure network. Like ND-Secure, only 802.1X-capable devices will be able to connect to eduroam. When prompted for your NetID, be sure to enter it as email@example.com or your eduroam profile will not work at other institutions.
Note: The University of Notre Dame guest wireless network is provided as a convenience for University visitors and guests, and its use is not warranted in any way, express or implied, by the University of Notre Dame. Your use of the network is solely at your own risk and is subject to all applicable University policies. There is no guarantee of network performance. Individual access to the network, or the entire network’s availability, may be suspended or terminated at any time at the University's sole discretion.
ND-Guest is an unencrypted wireless network designed to support authorized guests of the University, faculty/staff/student-owned legacy wireless devices that do not support 802.1X connections, and faculty/staff/student-owned devices that do not have Web browsers to allow you to authenticate to use the ND-Secure network. To access some University resources, you may need to use a VPN connection while on the ND-Guest wireless network.
If you are faculty, staff, or a student and your computer or device does not support an 802.1X connection, or if you are an authorized guest of the University, you may use the ND-Guest wireless network.
Note: Guests no longer need a user name and password to connect to the ND-Guest network.
If you are faculty, staff, or a student and your computer or device does not support an 802.1X connection AND the computer or device does not have a Web browser, you may request a zoned network exemption (NetID and password required).
Students: Learn how to self register your entertainment devices.
Contact the OIT Help Desk
Notre Dame ranks #9 on IDG's Computerworld Best Places to Work in IT 2015
Help Desk FAQs
- How do I change my password?
- I'm new to ND, how do I get started with IT services?
- How do I learn about other features of the VoIP telephone service?
- How do I access my email & calendar?
- How do I get on the wifi network?