Applications & OS
The OIT Help Desk currently offers support for the following software titles for the following recommended Operating systems:
Currently the OIT provides support for Windows 7, and Windows 8. We do NOT recommend Windows 8 for faculty/staff workstations, as the interface changes are significant, with minimal benefit in functionality. Microsoft will discontinue support of Windows XP on April 8, 2014, the OIT will not be able to support of Windows XP after this date as well.
Currently the OIT provides support for OS 10.10 (Yosemite) and 10.11 (El Capitan). Though the OIT also provides support for OS 10.9 (Mavericks), support from Apple is declining.
OIT staff have access to these products and will help with installation, configuration and usage, and may offer training and supplemental documentation. University departments may provide and support additional applications not listed here.
Support is generally limited to the two most recent versions of the products listed below, although some exceptions may apply. Additional software titles may be available, but OIT support for applications not listed below may be limited to installation assistance for authorized members of the ND community.
Some of the software below is available for download. If we have additional instructions and information about an application, you'll find a link to it in the list below.
- Access (Microsoft)
- Acrobat Pro (Adobe)
- Assyst (Axios)
- BitLocker (Microsoft)
- Boot Camp (Apple)
- Chrome (Google)
- Cisco Clean Access Agent
- Cisco VoIP Phones and related apps
- Cisco VPN
- Citrix client
- Contribute (Macromedia)
- Dreamweaver (Macromedia)
- Excel (Microsoft)
- Firefox (Mozilla)
- Fireworks (Macromedia)
- Flash (Macromedia)
- Google at ND
- Identity Finder
- Internet Explorer (Microsoft)
- iTunes (Apple)
- Mac OS X Mail (Apple)
- MS VPN
- ND Backup
- OpenAFS client
- Outlook (Microsoft)
- Photoshop (Adobe)
- PowerPoint (Microsoft)
- QuickTime (Apple)
- Reader (Adobe)
- RefWorks (provided by Hesburgh Libraries)
- Safari (Apple)
- Security Essentials (Microsoft)
- Sensitive Number Finder
- Sophos Antivirus for Mac
- Stuffit Expander (Smith Micro)
- System Center EndPoint Protection
- Windows Media Player (Microsoft)
- Word (Microsoft)
- WordPerfect (Corel)
Contact the OIT Help Desk
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