Applications & OS
For information on currently supported applications and operating systems, click here
Windows & OS X Application Specific Support
The OIT Help Desk currently offers support for the following software titles for the following recommended Operating systems:
Windows:
Currently the OIT provides support for Windows 7, and Windows 8. We do NOT recommend Windows 8 for faculty/staff workstations, as the interface changes are significant, with minimal benefit in functionality. Microsoft will discontinue support of Windows XP on April 8, 2014, the OIT will not be able to support of Windows XP after this date as well.
Apple Macintosh:
Currently the OIT provides support for OS 10.7 and 10.8. Though the OIT also provides support for OS 10.6 (Snow Leopard), support from Apple is declining.
OIT staff have access to these products and will help with installation, configuration and usage, and may offer training and supplemental documentation. University departments may provide and support additional applications not listed here.
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Support is generally limited to the two most recent versions of the products listed below, although some exceptions may apply. Additional software titles may be available, but OIT support for applications not listed below may be limited to installation assistance for authorized members of the ND community.
Some of the software below is available for download. If we have additional instructions and information about an application, you'll find a link to it in the list below.
- Access (Microsoft)
- Acrobat Pro (Adobe)
- AnyClient
- Assyst (Axios)
- BitLocker (Microsoft)
- Boot Camp (Apple)
- Chrome (Google)
- Cisco Clean Access Agent
- Cisco VoIP Phones and related apps
- Cisco VPN
- Citrix client
- Contribute (Macromedia)
- Cyberduck
- Dreamweaver (Macromedia)
- Excel (Microsoft)
- FileVault
- Firefox (Mozilla)
- Fireworks (Macromedia)
- Flash (Macromedia)
- Fugu
- Google at ND
- Identity Finder
- Internet Explorer (Microsoft)
- iTunes (Apple)
- Java
- KeyAccess
- Mac OS X Mail (Apple)
- MS VPN
- ND Backup
- ND MeetingPlace
- OpenAFS client
- Outlook (Microsoft)
- Parallels
- Photoshop (Adobe)
- PowerPoint (Microsoft)
- PrintND
- PuTTY
- QuickTime (Apple)
- Reader (Adobe)
- RefWorks (provided by Hesburgh Libraries)
- Safari (Apple)
- Safeguard Easy (Utimaco)
- Security Essentials (Microsoft)
- Sensitive Number Finder
- Sophos Antivirus for Mac
- Stuffit Expander (Smith Micro)
- Thunderbird (Mozilla)
- VirusScan (McAfee)
- WebEx
- Windows Media Player (Microsoft)
- Word (Microsoft)
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WordPerfect (Corel)
Service Status
Contact the OIT Help Desk
128 DeBartolo Hall
oithelp@nd.edu
Contact Form
Chat
(574) 631-8111
Help Desk FAQs
- How do I change my password?
- I'm new to ND, how do I get started with IT services?
- How do I learn about other features of the VoIP telephone service?
- How do I access my Exchange email & calendar?
- How do I get on the wifi network?
Service Login
- Gmail Login
- OWA Login
- Sakai
- insideND
- Concourse
Concourse retires 6/3/13
